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If you want to smooth over irate clients and offer more efficient customer services, consider conversational bots instead of a roomful of human company reps. Researchers see consumers' comfort levels with a variety of chatbot technologies softening towards customer service, scheduling, banking, and ...
Two new Web browsing alternatives widen the field of browser choices for Linux users. The recent introduction of Microsoft Edge for Linux, and the Dec. 8 release of Vivaldi version 3.5 offer the freedom to experience a Google-free vehicle to navigate the Internet. Edge on Linux has the potential for...
The antiX distro offers a solid operating system that many other Linux communities fail to deliver. It is unassuming, but reliable, and focuses on performance rather than prettiness. That last element goes a long way to giving users distraction-free computing power. That does not mean antiX is not ...
Mobile shopping apps have in the midst of the pandemic become central to online retail operations, and they're clearly here to stay. The E-Commerce Times spoke with m-commerce specialists to find out what's behind the rapid growth of consumers shopping on mobile devices, what mobile shoppers require...
Machine learning, which has disrupted and improved so many industries, is just starting to make its way into software testing. Heads are turning, and for good reason: the industry is never going to be the same again. Let's delve into the current state of affairs, and explore how ML techniques are ra...
The rapid expansion in the use of cloud technologies to support remote working during the COVID-19 pandemic has underscored that the U.S. government's increasingly high rate of cloud adoption will likely be sustained for the next several years. In fact, 2020 was a "historic year" for federal cloud ...
A report by open-source security and license management company WhiteSource explores various factors contributing to the siloed software development culture and what steps are needed to achieve agile, mature, DevSecOps practices. TechNewsWorld discussed with David Habusha, vice president of product ...
Powerful events and product launches by Cisco, Lenovo, Microsoft, and Qualcomm promise to make our future brighter. From more effective courts and legislators, to flexible and intelligent robots, to tools we can use to improve remote productivity, to validation that our justice system works -- last ...
Canonical's AdGuard Home Ubuntu Appliance is a new addition to the ranks of its appliances. With this offering, users can quickly implement a ready-made solution for blocking bothersome content at the network level on a home network. Doing so involves no more than downloading, installing, and bootin...
We neglect our OS at the risk of radically underutilizing the incredible tools that it enables our device to be. Most of us only come into contact with one, or possibly both, of two families of operating systems: "House Windows" and "House Practically Everything Else." The latter is more commonly kn...
Microsoft has aggressively updated its new Chromium version of the Edge browser with several features that should help you find gifts and save money while remaining safer on the web. Let's talk about these improvements to Edge this week, and we'll close with a new notebook from Gateway, which appear...
RoboLinux is one of the most advanced desktop Linux distributions you can find. The latest release is even better, making it potentially THE best Linux variety available today for desktop users. The Oct. 9 release of RoboLinux 11.13 is an upgraded build of the project's Ubuntu-based distribution. Bu...
A raft of new technologies that impact CRM are about to be announced, but even without the latest announcements due now through October, there's a realization that we're coming full circle. Oracle is making hardware sexy again, using it to drive new business models and to push its CX version of CRM;...
Software piracy involves much more than businesses and consumers using illegal copies of computer programs. What lurks within the pirated copies is often rogue code -- malware -- that can be just as deadly to computers and users' finances. Software companies are reporting that piracy has increased 2...
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