Data Management

We're only two months into a new year and already hundreds of millions of personal records have been compromised, including 123 million employee and customer records from sporting retailer Decathlon and another 10.6 million records of former guests of MGM Resorts hotels. These announcements followed...

We've been promised, repeatedly, that AI would revolutionize e-commerce. Has it lived up to expectations? If not, the problem may lie not in the technology you've deployed on your site, but in the architecture and data that support it. The effectiveness of AI-powered features ultimately depends on a...

EXPERT ADVICE

2020: The Year for Custom CX and Privacy

With the introduction of the CCPA this year and GDPR in 2018, the age of data privacy has begun, bringing the opportunity for businesses to harness it to gain competitive advantage. There are both challenges and opportunities for businesses that aim to deliver superior customer experiences while adh...

OPINION

Rumblings in the Cloud

One of the old sayings is that there are "lies, damned lies and statistics," with the implication being you really can't trust most reported numbers. Still, we've often thought that you could trust rankings. One current set of rankings involves cloud providers. The general impression was that Amazon...

All eyes are on the West Coast as California reins in the unfettered collection, use and sale of the personal data consumers share as part of the bargain for "free" online services. For years this bargain has been explained in privacy policies that few people read, because there is not a lot of neg...

Cybersecurity and privacy threats aren't confined to the tech world. They've cast their pall on the world in general. Computer viruses, malware and data leaks have become commonplace, personal privacy has become a bad joke, and cyberwar looms like a virtual mushroom cloud. What sometimes gets lost i...

The United States Congress made some significant progress this session when it comes to data privacy, but cybersecurity remains a blind spot for lawmakers. Congress currently is considering a national privacy law that mirrors legislation enacted in the European Union. It would allow people to access...

If you're a small business owner or a key member of an enterprise executive team, you want your firm to succeed. If you're a customer, you want to be treated well. Those goals are not diametrically opposed, but very often it seems that companies and customers are at cross-purposes. ECT News Network ...

Apple and the DoJ are at it again. This time it's over cracking a brace of iPhones owned by the Saudi Air Force cadet who killed three sailors in a shooting spree last month at the naval air station in Pensacola, Florida. At a news conference to announce the findings of an investigation into the Pen...

Ransomware tops the list of cybersecurity threats for 2020. While there have been efforts to convince individuals, corporations, and municipalities not to pay ransoms, the simple fact is that whenever one is paid, the attack becomes a success that encourages cyber thieves to try again. Ransomware at...

If you're turned off by the mere thought of talking heads vying to speak the loudest or the longest in a TV "discussion" of some pressing issue of the day, read on for a refreshing dose of sanity. ECT News Network recruited five smart people with plenty to say about the state of technology, and we g...

TECHNOLOGY LAW CORNER

Is Privacy Possible in 2020?

The California Consumer Protection Act goes into effect in 2020, and other state and federal laws are on the horizon -- but is it possible that these state laws will really provide us privacy? How many readers take the time to read the privacy policy, or click agreement, when they download a new ver...

OPINION

Is Your Health Data at Risk?

We've recently seen much breathless news coverage of the Nightingale Project, Google's half-secret partnership with Ascension, the second-largest healthcare system in the United States. The details of the project -- which involves sharing the healthcare data of tens of millions of unsuspecting patie...

Researchers at Swedish university ETH Zurichat have unveiled a method for mixing genetically encoded digital data into common manufacturing materials. They carried out the project in collaboration with an Israeli scientist. The team succeeded in embedding artificial DNA in a small plastic 3D-printed...

Technewsworld Channels